The Intercommunal Tourist Office of the Vallespir is classified in category II
It is part of the network of Tourists Offices of France and aims to:
- Place at your disposition an easily-accessible reception area and information area with seating.
- Assist you in making your arrangements to visit the local area.
- Provide information free of charge on the local tourist area.
- Provide free wifi (work in progress).
- Display and distribute opening hours in a minimum of two foreign languages.
- Commit to being open a minimum of 240 days a year including Saturdays and Sundays during the tourist season.
- Respond to your postal queries.
- Ensure reception personnel who speak a minimum of two foreign languages.
- Provide paper copies of tourist maps, town plans and tourist guides where necessary.
- Provide access to the tri-lingual Tourist Office website.
- Provide tourist information in a minimum of two foreign languages, hard copy or via the internet, relating to locally-available accommodation, both classified and non-classified, including the name of the establishment, its postal address, email address, telephone number and its tourist rating.
- Provide guidebooks containing practical and cultural information.
- Provide emergency telephone numbers.
- Update tourist information on an annual basis.
- Post emergency telephone numbers outside the office.
- Make available the complete range of expertise within the pertinent tourist area to all its clientele.
- Address your complaints and measure client satisfaction.
- Provide you with the services of a tourist adviser.
- Guarantee reliable and up-to-date information on the local tourist area.
