The Intercommunal Tourist Office of the Vallespir is classified in category II

It is part of the network of Tourists Offices of France and aims to:

  • Place at your disposition an easily-accessible reception area and information area with seating.
  • Assist you in making your arrangements to visit the local area.
  • Provide information free of charge on the local tourist area.
  • Provide free wifi (work in progress).
  • Display and distribute opening hours in a minimum of two foreign languages.
  • Commit to being open a minimum of 240 days a year including Saturdays and Sundays during the tourist season.
  • Respond to your postal queries.
  • Ensure reception personnel who speak a minimum of two foreign languages.
  • Provide paper copies of tourist maps, town plans and tourist guides where necessary.
  • Provide access to the tri-lingual Tourist Office website.
  • Provide tourist information in a minimum of two foreign languages, hard copy or via the internet, relating to locally-available accommodation, both classified and non-classified, including the name of the establishment, its postal address, email address, telephone number and its tourist rating.
  • Provide guidebooks containing practical and cultural information.
  • Provide emergency telephone numbers.
  • Update tourist information on an annual basis.
  • Post emergency telephone numbers outside the office.
  • Make available the complete range of expertise within the pertinent tourist area to all its clientele.
  • Address your complaints and measure client satisfaction.
  • Provide you with the services of a tourist adviser.
  • Guarantee reliable and up-to-date information on the local tourist area.

 

tourisme